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Privacy Policy

Last updated: June 2026

1. Who we are

EnerLogic Pty Ltd (ABN 37 682 984 318, ACN 682 984 318) ("EnerLogic", "we", "our", "us") operates the EnerLogic platform at enerlogic.com.au. We are committed to protecting the privacy and security of your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What information we collect

We collect the following categories of personal information:

  • Account information: email address, name (optional), and address or National Metering Identifier (NMI) you provide.
  • Energy data (via CDR): with your explicit consent, we access read-only electricity usage data through the Consumer Data Right framework. This includes 30-minute interval reads, tariff information, and basic account details (NMI, address, tariff type).
  • Home profile: answers you provide about your home (construction, insulation, gas usage, comfort) to generate your personalised plan.
  • Usage data: how you interact with our platform (pages visited, features used) to improve the service.

3. How we use your information

We use your information to:

  • Generate your personalised electrification plan
  • Benchmark retailer plans against your actual usage
  • Size solar and battery systems for your specific home
  • Model gas-to-electric appliance switches
  • Send you your plan and any updates you request
  • Improve the accuracy of our analysis engine

We do not use your information to:

  • Sell your data to third parties
  • Send unsolicited marketing communications
  • Make decisions that affect your energy supply or billing

4. CDR data and consent

EnerLogic operates under the Consumer Data Right (CDR) framework as an intermediary via Biza.io. Your CDR data is accessed strictly read-only, with your explicit consent, for the purposes described in this policy. You may revoke consent at any time through your EnerLogic account or by contacting us.

CDR consent metadata (scope, duration, timestamps, status) is maintained as an audit trail in accordance with CDR requirements.

5. Data storage and security

All data is stored on servers located in Australia. We use encryption at rest and in transit (TLS 1.3). Access is restricted to authorised personnel on a need-to-know basis. We do not store API keys, passwords, or payment credentials in client-accessible code.

6. Data retention

We retain your data for as long as your account is active or as needed to provide services. CDR usage data is retained only as long as required by your consent duration (default 12 months). You may request deletion at any time.

7. Third-party sharing

We share information with third parties only in the following circumstances:

  • Installers: if you choose to proceed with a solar, battery, or appliance installation, we share relevant plan details with your chosen installer — only with your explicit consent.
  • Google Solar API:we send your address to Google's Solar API (server-side only) to retrieve roof geometry and solar potential data.
  • Legal requirements: if required by law, regulation, or legal process.

8. Your rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Revoke CDR consent at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner

9. Contact

For privacy-related inquiries, contact our Privacy Officer at  .